Please note during the COVID-19 crisis - we are experiencing longer than usual delays through our supply chain, including both inbound and outbound logistics. Please allow additional time for your order to arrive. Our apologies for the inconvenience.
All CCACHE orders are shipped domestically via Australia Post or TNT Express. Orders are shipped within 2-3 business days. As a general rule of thumb, you should receive your order within 5-7 working days.
As of 1st June 2020, we will only be using DHL Express or EMS Express for international shipments. Please note there will be a small increase in postage costs due to the change in shipping carrier.
For international orders, shipping costs will differ depending on which Zone your country falls under, and also the total weight of your order. Just proceed through checkout and the cart will automatically add postage. International lead-times can vary depending on your delivery location. Please allow up to 21 days to receive your delivery outside Australia.
Please note, our shipping costs do not include any overseas import duties, taxes or tariffs, and these will be payable by the customer. Please check with your country's rules regarding import taxes and customs duties - these will vary from country to country. Generally, your package might be held up by customs until you pay the relevant import tax and associated handling fees - please consider this at time of purchase.